HOW DO YOU HANDLE AN ACCOUNT WHEN IT IS ASSIGNED TO YOUR AGENCY? 1) We mail a written notice to the consumer in accordance with the Fair Debt Collection Practices Act. 2) We refer the account to the collector’s desk for attempted telephone contact. 3) We will skip trace when necessary for location of consumer and/or assets. 4) We will take legal action, if necessary, to enforce collection of the account. WHAT DO I DO WHEN I RECEIVE A COLLECTION NOTICE? 1) Don't get angry      Your account came to us from someone who values your business. However, just as you depend on an income to pay rent, grocerier and other necessities, those who extend credit must have payment for their goods and services in order to pay their bills and remain in business.      Instead of being asked to pay cash, you were given credit, and your account has been unpaid for quite some time. Now it's time to find a solution. 2) Contact us      If you believe you don't owe this bill, let us know. If you do owe it, let us know when payment can be expected, and if you're unable to pay in full, tell us why.      Failure to contact us can imply that you're evading a just debt. Whatever the reason for nonpayment in the past, the matter can't be resolved if you don't contact us. 3) Let us help      While collecting past due accounts is our business, helping people solve their financial problems is our commitment. People on our staff are experienced in credit and collections and are able to assist you if you let them.      Your account being listed with a collection service could prevent you from obtaining credit elsewhere when you need it. With our help, you could establish or maintain a favorable credit reputation.      You should understand this is an attempt to collect a debt and any information obtained will be used for that purpose. WHEN AN ACCOUNT IS LISTED WITH YOUR AGENCY, WILL IT BE REPORTED TO THE CREDIT BUREAU TO BE SHOWN ON THEIR CREDIT RECORD? Yes, we do report to Equifax and Transunion.

 

Site Designed & Maintained by: www.tkwebdesign.com

Home      Services      Frequently Asked Questions      Consumer Education      History      Mission Statement